FAQ

 

If you didn’t find the answer you were looking for, feel free to contact us directly—we’re here to help!



Q: What materials do you use in your jewelry?
We use SAE 304 stainless steel, which is durable, tarnish-resistant, and keeps your jewelry looking sleek and polished for years.

Q: Do you take suggestions?
Yes, we are always open to suggestions and ideas from our customers and followers! Feel free to fill out our request sheet with any designs or concepts you’d like to see.



Q: Are these products dropshipped?
No, all of our products are in stock and ready to ship unless otherwise noted on the product page.



Q: How long will it take to process my order?
Your order will be processed and dispatched within 2-8 business days. Shipping typically takes an additional 2-4 business days, depending on your location.



Q: Can I change my order or shipping address after it has been placed?
Usually, changes aren’t possible once an order is placed. However, if it’s early in our process, we may be able to help. Please fill out our contact form to request a change—though we can’t guarantee adjustments, we’ll do our best to accommodate.

Q: What if my jewelry arrives damaged?
We want you to love your purchase! If your jewelry arrives damaged, please reach out to us within 7 days of receiving it, and we’ll arrange a replacement or provide a solution to make things right.